FAQ

Q. Do you take my insurance?

We are in-network with many major medical insurance providers, including Medicare and Missouri Medicaid.

Below is a list of all the insurance networks that we DO NOT accept:

  • Ambetter*
  • Anthem MediBlue Dual Advantage
  • Blue Cross/ Blue Shield Pathway
  • Blue Cross/ Blue Shield Pathway X
  • Cigna Connect Network
  • Coventry One Carelink
  • Coventry Mercy
  • Essence
  • Homestate*
  • Mercy Blue Cross
  • Missouri Care
  • Quicktrip - Mercy
  • Tricare (as a 2nd Insurance)
  • United Healthcare Community*
  • United Healthcare - Mercy STL Custom Network

*Insurance only accepted from preferred doctors.

Q. What if I don't have insurance?

Payment is required prior to service. You are welcome to inquire about self-pay rates.

Q. What if I don't have a state of Missouri / Illinois ID?

We can not see you. We require that all patients have a valid form of identification issued by the state of Missouri / Illinois.

Q. Do you accept walk-in patients?

We do not. We are a “by appointment only” office.

Q. Do you have a cancellation policy?

We do. As listed in our Financial Policies: No show appointments and appointments cancelled with less than 24 business hours notice are subject to a fee.

Q. Can I make payments over the phone?

Yes there is, on our pay by phone page.